All policies are Non-negotiable!

Design Services


CMH Graphics helps businesses create and build their brand identity. China Harris, the Designer, is knowledgable in the Art and Design field. She has a BFA degree from Columbia Chicago. Services include, but are not limited to logos, flyers, websites, illustrations and motion graphics. CMH Graphics also offers digital design classes, which give an understanding of how to create professional graphics.




Design Production


CMH Graphics work is created using professional design programs in order to execute all graphics that are distributed. All graphics are high quality in order to achieve a refined look. Clients may request free-style designs or projects. However, free-style designs or projects are created based on the aesthetic choices of the Designer. Freestyle designs will only be allowed color changes and text or image position changes only. Adding new images to a design that has been freestyled will require an additional fee. Designs can not be switched out for different or new designs. No refunds will be given at all after a design has been paid for (this is non-negotiable). CMH Graphics outsources all designs that are printed. Designs that are being printed will come from a different printing company.




E-Book & Mock-ups


All E-Books & Mock-Ups are final purchase. After purchasing, the buyer will recieve all digital products via email. E-books will only be sent to the buyer who has made the purchase. Misplacement of the e-book or mock-ups after being sent via email will require the buyer to re-purchase it. The buyer has 7 days from the date of purchase to download all mock-up files. If you are interested in learning more, please visit the Design Resources Page.




Copyright & Credit


CMH Graphics reserves the right to add completed designs and projects to online portfolios, watermarks and logos on all completed graphics and a website credit to the footer of a client's website. Design concepts that are not chosen have the right to be used elsewhere by CMH Graphics. Any concepts that are used by the client, but not paid for will be in violation of CMH Graphics' rights and you can be sued. You may purchase the copyrights to a design from the Designer, which also includes the native program file, hex color codes and font. This process will require a fee that is additional to the design's original price. A copyright transfer agreement will need to be signed by both parties, in addition to the fee being paid for full ownership (see section 9 paragraph 3 for more details). All of this must be done prior to everything being released to the Client.




Currency & Payment


All prices are in USD currency. If you are not located in the United States and want to know how much a price will convert to in different currency, please check out Google's Currency Converter. All payment for designs must be made digitally via an online payment service. Cash payments for design work is not accepted and neither is credit or debit card payments. A paper trail is necessary in order to maintain accurate records for all design work that has been purchased. A design that is needed must be confirmed by the client and the designer before any payment is submitted. Payment is recieved via the following online payment services:

  • Venmo
  • Apple Pay
  • Zelle
  • Cash App




Design Classes


CMH Graphics classes are final purchase and may not be exchanged for other classes. The class that is selected and purchased is the one that will be distributed. The purchased class will only be sent to the buyer who has made the purchase. If a class is purchased by accident due to a lack of reading the correct information listed, that is not any fault of the Instructor and/or Designer. Each class contains its own individual fee. All classes expire 30 days from the date of purchase. 3 Class Bundles expire 90 days after the date of purchase. The form to sign up for classes is at the bottom of the Classes page. Refunds for design classes will not be issued. All payment is final.




Pricing & Inquiries


CMH Graphics prices vary. The price of one design, or project may or may not be the same price of another. The price list is subject to change at any time. Please visit the Pricing page for additional information. If there is a specific inquiry about a certain design, please visit the Contact page or email graphicsbycmh@gmail.com




Edits & Revisions


Edits can not be transferred to another design or project in the future and may only be used on the current design or project that has been completed. Any edits that are still needed after the first will require an editing fee. Fees for additional edits are to be paid before any new changes are made on the current design. However, if the information that the client originally sends is not correct or not specified initially, then there will be an editing fee to make changes, non negotiable. If the design that the Client asked for was disliked and they wish to have a new design created, a new fee will apply that may or may not be the same price as the initial design. All pre-made templates will not be allowed any edits, since the design was already made before it was purchased.




Turnaround & Files


Each design or project will have a different turnaround time. It is determined by the complexity of the graphics being created. The more complex, the longer the turnaround time will be. Times will be extended if edits are needed, or if necessary text or photo information is not sent in a timely fashion. The Client may pay a rush fee for quicker design production. The Designer will deliver all completed designs and projects in either of the following file formats: JPEG, PNG, PDF or HD 1080p. Design files will only be sent once to the client. A Client returning to the Designer for new or replacement files after a design or project is complete will require additional fees. The native program file may be requested, but will require an additional fee in order to be released, as it contains all of the layers and information regarding the design process, as well as how the design was constructed. The Designer owns the copyrights to all original work and concepts, unless the Client and Designer have both signed a copyright transfer agreement and the Client has purchased the native program file from the Designer.




Design Finalization


Once the Client approves their design and receives all files everything is FINAL. There will be no backtracking whatsoever unless additional payment is made for more edits. Any text or photo information that needs adjustments after a design or project is finalized will require an editing fee.




Client Expectations


Clients will be expected to communicate, provide accurate and timely information, as well as feedback to the Designer. The Client should be clear about the vision they have for their design or project that is being created, unless a free-style design is requested. If no specific information is given by the Client, the design will automatically be freestyled. Clients are responsible for providing any photos that they would like used for their design. Providing any reference photos or sketches is helpful, but may not be necessary in some cases. Stock photos will be used if no photos are provided, or if this is the Client's preference. In regards to finished work, the Designer is not responsible for producing high quality design work with low quality photos that are provided by the Client. Any missing text or photo information that is sent after the design or project has been started will result in the turnaround time being extended. Any missing text or photo information that the Client sends after a design is started will require an additional fee. The Designer is not responsible for any incorrect text or photo information that is sent to execute a design or project. After the two free edits have been used on the design after it's completed, additional fees will be required in order to make more changes on any incorrect text and photo information provided by the Client that needs to be updated. The Client should send all necessary text and photo information so that the Designer may begin working on the design and or project. The Client should have all of their information prepared prior to the start of a design or project. The client has 14 days after payment is made to send any and all information to the Desinger so that the design process can be started. Any infomation that is sent after this time frame will required a project renewal fee. This is non-negotiable and no refunds will be given. No work will be started until the fee is paid, which is 50% of the total. If the renewal fee is not paid within two weeks after the 14 day time period, then an additional $50 inconvienience fee will be added to the renewal fee that is still due. If the Client refuses to pay the project renewal fee and inconvenece fee, then the project will be terminated and no refunds will be given whatsoever.




Abandoned Work


Design work is considered abandoned if additional edits for designs and projects have not been requested and paid for within a 7 day time period. Designs and projects are also abandoned if there is no communication from the Client for 14 days or more after the design or project has been started. Renewal of the active design or project after these 14 days will require a renewal fee, which is 35% of the total. The renewal fee is due on the date of renewal. Furthermore, if the Client fails to communicate 14 days after renewing the design or project, a second and final renewal fee will be due. If the Client does not wish to continue, there will be no renewal fee and the design or project will be terminated and discarded (effective immediately). The Designer has the right to post all abandoned work via social media and and all online portfolios.




Unforseen Events


Any activities that lead to injuries or other losses resulting from such events that cause the Designer to fail to perform based on the concepts of impossibility or impracticality are unforseen. Events that are outside of human control or any other natural disasters will result in design or project delays. Due to any unforeseen events that are beyond the Designer's control, the design or project will be completed by the Designer as it is able to be completed.




Automatic Working Agreement


You are responsible for reading the existing policy before choosing to work with CMH Graphics. Any part of the policy that has not been read prior to payment being made and projects being started is not any fault of the Designer. By choosing to work with CMH Graphics, you are automatically in full agreement with all policies listed above. All policies are non-negotiable.